Shipping & Returns


We always want you to have a great experience with Best Buy World Malaysia.
In addition to our Customer Refund Policy, please read and understood the policy carefully before an order has been made.following standard refund policies:

Types of Refunds.
We reserve the right to provide refunds only in Best Buy Point credits to customer's BBW account. Cash refunds will only be done on the basis that there is an error on the item which resulted from us. All other refunds via debit/credit cards will be refunded via account credits.

When is a Customer Eligible for a Refund?
If the customers change their mind about any of items purchased, we reserve the right to not process a refund on this basis.

Delivery is provided within Malaysia ONLY. We deliver to homes and offices but not P.O. Box address. No international delivery or postage will be made. We deliver your order via our delivery team and Pos Malaysia depending on locations.

Delivery To Your Doorstep

Cash on Delivery (Home/Office)
KUALA LUMPUR Kuala Lumpur City Centre, Pudu, Kepong, Setapak, Selayang, Bangsar, Sungai Besi.
SELANGOR Ampang, Melawati, Cheras, Shah Alam, Puchong, Petaling Jaya, Damansara, Gombak, Subang Jaya.

Pos Malaysia

Bank Transfer
EAST MALAYSIA Sabah & Sarawak.
WEST MALAYSIA Perlis, Penang, Melaka, Terengganu, Kelantan, Pahang, Negeri Sembilan, Johor & Perak.
Items will be dispatched to you by our delivery team within 2-4 business days upon receiving your order. There is a cut-off time of 3 pm for our daily orders.

Delivery Time

Orders are shipped and delivered on business days during office hours (excluding Saturday, Sunday and Public Holidays).
MON - FRI 10.00 a.m. - 5.30 p.m.

Delivery Schedule

Items will be dispatched to you by our delivery team within 2-4 business days upon receiving your order. There is a cut-off time of 3 pm for our daily orders.
In our efforts to serve you better, please understand that we adhere strictly to the cut-off time at
3 p.m. (Monday to Friday).
Note: If you do not wish to receive your order during the standard delivery, please indicate your preferred date of delivery clearly in the comments section. Kindly give us at least 2 hour allowance for the delivery (e.g. 2-4pm) as delivery might be delayed by traffic and weather condition (Cash On Delivery only).

Delivery Charge

FREE delivery for order of RM150 and above
RM10 delivery charge for order below RM150

Payment Mode

Cash on delivery
Credit Card
Online Transfer

Our Telescan Network (Maybank account) is no longer available. Any payment made is not refundable.
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